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Job seekers may transfer between providers for a range of reasons. Transfers can be automatic or involve a manual process, and can be initiated by the job seeker or a provider.
Transfer arrangements support continuity of servicing when job seekers change location, and reinvigorated servicing where a job seeker is transferred as a result of Maximum Time Transfer. Transfer arrangements also support job seeker choice regarding their provider.
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14 April 2015
5 July 2018