Transfers Guideline

Participants may transfer between Providers for a range of reasons. Transfers can be automatic or involve a manual process, and can be initiated by the Participant or a Provider.

Participants can also transfer into and out of New Employment Service Trial (NEST) regions under arrangements set out under the Transfers (NEST) Guideline. 

Transfer arrangements support continuity of servicing when Participants change location, and reinvigorated servicing where a Participant is transferred as a result of Maximum Time Transfer. Transfer arrangements also support Participant choice of Provider.

Last modified on Wednesday 1 July 2020 [34765|166777]