Privacy Guideline

If you have trouble accessing this document, please contact the Department to request a copy in a format you can use.

This Guideline assists jobactive providers, Transition to Work Project providers, Employability Skills Training providers, Empowering Youth Initiatives providers, Time to Work Employment Service providers, ParentsNext providers, Transitions Services Panel (TSP) Members and Career Transition Assistance providers with notifying and obtaining consent from individuals for collecting, using and disclosing ‘personal information’, including police, Working with Children and Working with Vulnerable People checks.

All agencies, including the Department of Jobs and Small Business (Department), providers, and Host Organisations have obligations under the Privacy Act 1988 (Cth) (Privacy Act) to ensure that ‘personal information’ (including sensitive information) is collected, held, used and disclosed in accordance with that Act.

Information that a provider holds about an individual will be ‘personal information’, even if it is only a limited amount of information. The information or opinion does not have to be true and does not have to be recorded in material form. This includes information contained in paper files or computer systems and in documents provided by the individual, including résumés and application forms. A provider will also hold other ‘personal information’ about employers or persons associated with a Host Organisation.

Providers may handle ‘sensitive information’ including:

  • information about an individual’s racial or ethnic origin, such as whether they identify as being Aboriginal or Torres Strait islander
  • information about an individual’s criminal convictions such as information on any time served in prison or
  • health information about individuals such as information about medical issues.

With limited exceptions under the Privacy Act, an individual’s consent is required for the collection and subsequent use and disclosure of ‘sensitive information’.

Last modified on Monday 1 July 2019 [34931|162746]