Period of Service, Suspensions and Exits Guideline

Period of Service is the time participants spend in each stream and phase of jobactive. It identifies when they must participate in activities and determines the services providers must deliver. It is affected by periods of Suspension and when participants are Exited.

Suspensions are periods when participants are not required to participate in jobactive services and providers are not required to deliver services to them during that period although they may agree to do so in some circumstances.

Participants may be Exited if they are meeting their obligations or are no longer eligible for jobactive services. This will usually happen automatically but there are some instances when providers can manually Exit participants. 

Last modified on Wednesday 1 July 2020 [34781|166781]