New Employment Services Trial (NEST) - Transfers

If you have trouble accessing this document, please contact the Department to request a copy in a format you can use.

Participants may transfer between NEST Providers, or between NEST Providers and jobactive Providers for a range of reasons. Transfers can be automatic or involve a manual process, and can be initiated by the Participant or a Provider. Participants in Digital Services may opt-out and be moved to Enhanced Services by the Contact Centre.

Transfer arrangements support continuity of servicing when Participants change location, and also support Participant choice regarding their Provider.

Last modified on Tuesday 19 November 2019 [47123|165057]