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The Capability Interview is a key component of the new Targeted Compliance Framework (TCF) commencing on 1 July 2018 and provides additional protection for vulnerable job seekers. The purpose of the Capability Interview is to ensure that job seekers are capable of meeting their current Mutual Obligation Requirements as set out in their Job Plan. The Capability Interview provides a further opportunity for Providers to actively engage with their job seekers to identify any undisclosed issues and help them to meet their requirements. This includes reviewing the job seeker’s requirements to ensure they are appropriate for the job seeker’s level of capability and individual circumstances, as well as giving consideration to services or support that may be appropriate to assist the job seeker to meet requirements and move towards an employment outcome.
This ensures that only those job seekers who deliberately do not meet their requirements move forward to potential financial penalties.
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31 July 2018