Youth employment

If you have difficulty speaking or understanding English call the Translating and Interpreting Service (TIS National) on 131 450 for the cost of a local call. For Translation and Interpreting Service (TIS National) call 131 450. Ask TIS National to call the appropriate number on the Contact the Department webpage.

TIS National operates nationally and is available 24 hours a day, 7 days a week for over 160 languages and dialects.

Please note, the Department of Employment, Skills, Small and Family Business’s business hours are between 8.00 am and 6.00 pm nationally, Monday to Friday.

Document List

  • Report on employers providing work experience or work trials. Findings based on the Department of Employment’s Survey of Employers’ Recruitment Experiences.

  • This Job Plan template is for Transition to Work participants who are receiving income support and have Mutual Obligation requirements. It sets out the activities a participant has agreed to undertaken whilst in Transition to Work.

  • This Job Plan template is for Transition to Work participants who are not receiving income support and do not have Mutual Obligation requirements. It sets out the activities a participant has agreed to undertaken whilst in Transition to Work.

  • A PaTH Internship (‘internship’) gives a young person aged 17–24 years (inclusive) the chance to demonstrate their skills in the workplace to a potential employer, develop vocational skills and improve their employment prospects. 

    For employers, hosting an internship is an opportunity to trial an intern in a structured work experience...

  • Participants are generally expected to participate in Transition to Work Services for 25 hours per week for up to 12 months. Providers work with Participants to set an appropriate mix of Activities or Services to support full participation in Transition to Work Services.

    Providers are required to ensure Participants are aware of and meet...

  • The Service Period is the time a Participant spends in Transition to Work. It is affected by periods of Suspension and when Participants are Exited.

    Suspensions are periods when Participants are not required to participate in Transition to Work services unless they volunteer to do so. Participants may be Exited if they no longer wish to...

  • There are five types of payments available to Transition to Work Providers:

    • Upfront Payments;
    • Bonus Outcome Payments;
    • Sustainability Outcome Payments;
    • PaTH Internship Outcome Payments; and
    • Seasonal Work Incentive Payments.

    Outcome Performance Targets are the benchmark for Provider...

  • This Guideline assists Providers who deliver services under any deed that the Department of Employment, Skills, Small and Family Business (the department) administers that may refer to this guideline  to comply with the Privacy Act 1988 (Privacy Act), including the Australian Privacy Principles (APPs). 

    The Privacy Act regulates the...

  • Transition to Work Providers offer intensive pre-employment support to young people to improve their work readiness and assist them into work (including Apprenticeships or Traineeships) or education. The services provided by the Transition to Work Provider must be detailed in the Provider’s Service Delivery Plan.
    Providers must avoid...

  • This Guideline provides information for Providers (jobactive Providers, NEST Providers, ParentsNext Providers, New Enterprise Incentive Scheme (NEIS) Providers, Harvest Labour Services (HLS) Providers and Transition to Work (TtW) Providers) on the servicing of Participants with challenging behaviours. It also sets out requirements and provides...

  • A strategy for evaluating the Transition to Work (TtW) service. It contains a description of the service and outlines evaluation questions and reporting timelines for the evaluation. It discusses the analytical approach for the evaluation and how the evaluation will be managed.

  • This Guideline outlines the Transition to Work Provider’s responsibilities and required actions when creating, reviewing and updating a Participant’s Job Plan. Providers must consult with the Participant when determining the Activities to be included in the Job Plan. The requirements for a Job Plan, as outlined in this Guideline, apply to both...

  • Transition to Work Providers have their performance regularly monitored and assessed by the Department of Employment, Skills, Small and Family Business (the Department). Use of funded Places, Outcome Performance Targets, Key Performance Indicators and commitments in the Service Guarantee and Service Delivery Plans are the focus of Transition to...

  • Transition to Work supports young people to improve their work readiness skills and assists them into employment (including apprenticeships or traineeships) or education.

    Providers engage and work with Employers to understand their needs and ensure Participants are equipped to meet those needs.

    By supporting Participants and...

  • All Participants should have an accurate Assessment which reflects their current circumstances so they can be referred to and receive the Employment Services most appropriate to their needs to help them to gain employment and move from welfare to work.

    The Job Seeker Classification Instrument (JSCI) is an interview based questionnaire...

  • This Guideline helps Transition to Work Providers identify whether a young person is eligible for Direct Registration into the Transition to Work Service and provides details of the requirements for Direct Registration of eligible young people.

    Eligible young people may seek to participate in Transition to Work without going to Services...

  • Transition to Work targets three groups of young people considered at risk of long-term unemployment. This guideline outlines the eligibility of the three Participant groups, the referral and commencement process, as well as group-specific considerations. Referrals from Transition to Work back to jobactive or New Employment Services Trial...

  • Transition to Work is a service to support young people aged 15-24 on their journey to employment.

    The Transition to Work service has a strong focus on practical intervention and work experience to build a young person’s skills, confidence and readiness to engage in employment.

  • Participants may transfer between Transition to Work Providers for a range of reasons. Transfers can be automatic or involve a manual process and can be initiated by the Participant or a Transition to Work Provider.

    Transfer arrangements support continuity of servicing when Participants change Location.

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