This Fact Sheet outlines the best practice steps JSA providers should take in communicating information when transferring job seekers to, or receiving job seekers from, another JSA provider...
If you have difficulty speaking or understanding English call the Translating and Interpreting Service (TIS National) on 131 450 for the cost of a local call. For Translation and Interpreting Service (TIS National) call 131 450. Ask TIS National to call the appropriate number on the Contact the Department webpage.
TIS National operates nationally and is available 24 hours a day, 7 days a week for over 160 languages and dialects.
This reference material gives JSA providers information on the Work Experience Activity described as Unpaid Work Experience Placement activity.