The Australian Government is expanding the successful Tuition Protection Service (TPS) for international students to include similar protections for domestic students accessing a VET Student Loan, or a FEE-HELP or HECS-HELP loan at a private provider.
VET Student Loans
If you have difficulty speaking or understanding English call the Translating and Interpreting Service (TIS National) on 131 450 for the cost of a local call. For Translation and Interpreting Service (TIS National) call 131 450. Ask TIS National to call the appropriate number on the Contact the Department webpage.
TIS National operates nationally and is available 24 hours a day, 7 days a week for over 160 languages and dialects.
Please note, the Department of Employment, Skills, Small and Family Business’s business hours are between 8.00 am and 6.00 pm nationally, Monday to Friday.
Document List
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Powerpoint slides relating to Pragmatic and Parapharm Training provider closure information session for impacted students conducted by the department's tuition assurance administrator
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Process for Approved Providers applying for additional courses
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This fact sheet details the process for Approved Providers applying to increase their provider fee limits
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Provider request to vary VSL Fee Limit form
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A series of questions and answers have been prepared to assist providers in understanding the changes that come into effect from 1 January 2016. The document includes an update to some additional questions as of July 2016.
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This quick guide provides information on the application process for VET Student Loans.
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This quick guide provides information on the census day and fee period requirements for VET Student Loans.
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This quick guide provides information on the student eligibility requirements for VET Student Loans.
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This quick guide helps providers to understand what information they must provide to students.
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This quick guide provides information on marketing requirements related to the VET Student Loans program.
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This quick guide explains some of the processes and procedures that providers must have in place.
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This quick guide provides information on student engagement and progression requirements for VET Student Loans.
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This quick guide provides information on the record keeping requirements for VET Student Loans.
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Consent form for students under age of 18 to be able to access VET Student Loan - form has been amended to capture more contact details of the parent for verifaction.
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This guide provides information for eligible providers who wish to apply to add courses to Schedule 3 of the VET Student Loans (Courses and Caps) Determination 2016.
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Review of the VET Student Loans Eligible Course List and Loan Caps
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This Statutory Declaration is only to be used by Aboriginal and/or Torres Strait Islander students that are applying for a VET Student Loan, whose birth was not registered by the relevant State/Territory authority.
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A statutory declaration template for VET FEE-HELP and VET Student Loans Providers.
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This fact sheet provides information about student engagement and progression requirements under the VET Student Loans Program.
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