Time to Work Employment Service

If you have difficulty speaking or understanding English call the Translating and Interpreting Service (TIS National) on 131 450 for the cost of a local call. For Translation and Interpreting Service (TIS National) call 131 450. Ask TIS National to call the appropriate number on the Contact the Department webpage.

TIS National operates nationally and is available 24 hours a day, 7 days a week for over 160 languages and dialects.

Please note, the Department of Employment, Skills, Small and Family Business’s business hours are between 8.00 am and 6.00 pm nationally, Monday to Friday.

Document List

  • This Guideline assists Providers who deliver services under any deed that the Department of Employment, Skills, Small and Family Business (the department) administers that may refer to this guideline  to comply with the Privacy Act 1988 (Privacy Act), including the Australian Privacy Principles (APPs). 

    The Privacy Act regulates the...

  • Time to Work Employment Service Deed 2018-2021 incorporating the changes made under General Deed Variation number 3

  • New document to be linked to text in main page including TWES provider information by state and territory.

  • A sound performance framework based on the principles of effectiveness, engagement, satisfaction and service quality underpins the Time to Work Employment Service (the service). This Guideline contains detailed information on the performance framework for delivering Services under the service, and assessing Provider performance. 

  • The Australian Government is committed to creating better opportunities for Aboriginal and Torres Strait Islander peoples to secure employment and help to close the gap in employment outcomes between Aboriginal and Torres Strait Islander peoples and non-Aboriginal and Torres Strait Islander peoples.

    In the 2017–2018 Federal Budget, the...

  • Time to Work Employment Services Deed 2018-2021 incorporating changes made under General Deed Variation number 1.

    Effective 1 January 2019.

  • Time to Work Employment Service Deed 2018-2021 incorporating changes made under General Deed Variation number 2.

    Effective 1 July 2019.

  • The Time to Work Employment Service (the service) is an in-prison employment service for Indigenous people. The service aims to better prepare Indigenous prisoners for their release, by improving their prospect of connecting with post-release support services and better supporting the post-release Employment Services Provider to place them in...

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