0467 Australian Tourism Export Council Limited
- Submitterʼs name
- Australian Tourism Export Council Limited
- Submitted on behalf of
- Professional body or industry association
About the submission
- Is your organisation an Approved Sponsor for any of the following programs?
- Temporary Work (Skilled) (Subclass 457) visa program
- Employer Nomination Scheme (Subclass 186) visa program
- Regional Sponsored Migration Scheme (Subclass 187) visa program
- Labour agreements
- Are you an Australian assessing authority for migration purposes?
- Please select the industry your submission is in relation to. If required, you may select multiple industries.
- Accommodation and Food Services
- Wholesale Trade
- Do you have a particular regional interest? If required, you may select multiple regions.
- Western Australia
- Regional / Rural
- Australian Capital Territory
- New South Wales
- Northern Territory
- South Australia
1. Do you consider that occupations need to be added to the Medium and Long-term Strategic Skills List (MLTSSL)?
What occupations should be added to the Medium and Long-term Strategic Skills List (MLTSSL)?
Please also include occupations that you propose should be moved from the Short-term Skilled Occupation List (STSOL) to the MLTSSL.
- 351411 Cook
- 141111 Cafe or Restaurant Manager
Please outline the evidence or data that would support these occupations being added to the MLTSSL.
- In order to ensure consistency of service and quality standards, maintaining a stable workforce is essential. Hospitality operators invest significant resources in upskilling and training staff to ensure food and cuisine is of a standard that reflects their business operation. In addition, the Australian workforce benefits from the skill transfer and knowledge of key source markets of these workers.
By maintaining Cooks and Café and Restaurant Managers on the STSOL, businesses continue to report the significant opportunity cost in re-training staff. Moving these occupations to the MLTSSL would allow for greater skills transfer and productivity for hospitality businesses.
The Deloitte Access Economics report highlighted that Kitchenhands, Waiters, Café and Restaurant Managers and Chefs will be the most in-demand occupations. Demand for kitchenhands, waiters and café and restaurant managers is expected to account for approximately one-third of all demand for workers within the tourism sector. In terms of skilled workers, Chefs, Café and Restaurant Managers and Waiters are expected to experience the greatest shortfalls, representing 36% or 5,400 workers.
2. Do you consider that occupations need to be added to the Short Term Skilled Occupation List (STSOL)?
What occupations do you recommend should be added to the STSOL?
Please also include occupations that you propose should be moved be moved from the MLTSSL to the STSOL.
- 141999 Accommodation and Hospitality Managers nec
- 142116 Travel Agency Manager
Please outline the evidence or data that would support these occupations being added to the STSOL.
- With ground-breaking global growth in total passenger movements, it is critical that we are well-positioned to deliver the best quality experiences to Australia’s international visitors. With such stunning forward projections – projected to be 15m international visitors by 2027 - we must ensure that businesses have ready access to a labour force with the right skills, mobility and a commitment to service that can deliver on visitor expectations.
For the tourism and hospitality sectors, we have a labour market crisis. With the Deloitte Australian Tourism Labour Force Report 2015-2020 predicting a shortage of 123,000 jobs by 2020, we must implement policies that allow businesses both small and large simple and nimble access to workers.
RETAIN Accommodation and Hospitality Managers nec (141999) on STSOL
This occupation encompasses a number of roles including:
Boarding House Manager
Casino Duty Manager
Guest House Manager
Reception Centre Manager
Industry has previously used this as a pathway to appoint suitably qualified candidates from overseas to roles that it has not been able to fill with Australians. This particularly applies in regional areas where backpacker and youth establishments suffer severe staff shortages – eg Darwin.
An added benefit of candidates from overseas is that with 70% of backpackers to Australia being international, there are many advantages to having Backpacker/Hostel Manager with the language and cultural skills to successfully meet their needs.
RESTORE Travel Agency Manager (142116) to STSOL
The growing numbers from Asian markets such as China also highlight the needs for labour that have the skills to foster commercial relations with the tourism trade both here and in China. Many inbound tour operators face challenges in attracting staff with the required skill-set to manage the inbound operations and look to overseas labour sources.
3. Do you consider that occupations need to be removed from the Medium and Long Term Strategic Skills List (MLTSSSL) or the Short Term Skilled Occupation List (STSOL)?
- Do you have any supporting material for your submission?
- Yes (see attachments)
If you have trouble accessing this document, please contact the Department to request a copy in a format you can use.